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Ticketing / Notifications


Atlassian JIRA Integration​

This integration allows JIRA tickets to be created/viewed directly from Test Run failures reported by Levo. Below are links to common tasks.

Add JIRA Integration​

  1. Prerequisites

    • Ensure you have a JIRA account, and note down the URL for the JIRA service.
    • Create an API integration token in your Atlassian account as shown below.
    • Copy the API Token
    • Identify the JIRA Project that will be the recipient for the tickets created from Levo, and note down the project's Key name.

  2. Enable JIRA Integration

    • In the Levo SaaS console, navigate to the Integrations screen as shown below
    • Configure the JIRA integration following the steps below. Specify the Project Key rather than the Project Name in the screens below.
    • Save the settings to enable the integration

    Congratulations! You have successfully enabled the JIRA integration. Below are steps to a) create JIRA tickets from failed test runs, and b) view linked JIRA tickets from failed test cases.

Creating JIRA Tickets From Test Run Failures​

Follow the below steps to create a JIRA ticket for a specific Test Case failure (security vulnerability) reported in a Test Run.

  • Navigate to the Test Run where the Test Case failure of interest is present.
  • Navigate to the specific Test Case that has failed, and click on the JIRA icon
  • Complete the dialog appropriately to create a JIRA ticket
  • Optionally verify if the ticket was successfully created in JIRA.

Viewing Linked JIRA Tickets From Test Run Failures​

Test Case failures that are linked with a JIRA ticket, will have a check mark icon as shown below. Clicking on the icon will open the JIRA ticket in a new browser tab.

Generic Webhook Based Integrations​

Levo can integrate with many other ticketing, notification, and SIEM systems via generic webhooks. Please contact support@levo.ai for more info.